Open your mercy account
Across Indonesia's major cities—Jakarta, Surabaya, Bandung, Medan, and Semarang—football enthusiasts and live-table players alike rely on swift account setup to access Liga 1 coverage, live-dealer studios, and esports markets on mercy. Our registration process takes just a few minutes and connects you to DANA, e-wallet, mobile banking, local payment, and local bank transfers once your details are verified.
Our services at mercy are available only in jurisdictions where local law permits online entertainment and sports wagering. By opening an account, you confirm that access and use of this platform comply with your own jurisdiction's applicable laws.
Why open an account with mercy
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Instant access to football markets
Follow Liga 1, Piala Indonesia, and international tournaments across mercy's live fixture feed.
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Live-dealer tables in real time
Join multi-camera blackjack, roulette, baccarat, and Dragon Tiger sessions whenever you choose.
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Local payment methods you trust
Deposit via online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks.
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Account verification in minutes
Submit KYC documents once; our standard review window keeps approvals moving without delay.
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Multilingual support available
Contact our team in your preferred language via email or live chat during operational windows.
Account security
Your mercy account is protected by standard security practices. We encrypt your data in transit, verify your identity through KYC documentation, and maintain secure withdrawal channels. If you suspect unauthorised access, contact our support team immediately to secure your account.
What happens after you open your account
Once you submit your registration details on mercy, our team reviews your information within a standard timeframe. Here's what to expect.
Email verification
Check your inbox for a verification link. Click it to confirm your email address and unlock full account access on mercy.
KYC document upload
Submit a valid ID (passport, national ID, or driving licence) and a proof of address. Our mercy team reviews these within the standard window.
Account approval
Once verification is complete, your mercy account unlocks deposit methods, live football markets, and live-dealer tables.
Deposit and explore
Add funds via DANA, OVO, GoPay, ShopeePay, or local bank transfer. Browse football fixtures, live tables, and esports on mercy.
Ongoing support
Contact mercy support for account questions, withdrawal requests, or KYC updates. Our team is available via email and live chat.
Loyalty and offers
Once active, your mercy account becomes eligible for promotional mechanics, weekly cashback, referral rewards, and tier progression.
Account verification and KYC
Before you can deposit on mercy, we complete a standard Know Your Customer (KYC) check. This protects both your account security and our compliance with applicable regulations.
Documents we accept
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Identity document
Valid passport, national ID card (KTP), or driving licence. Must be current and legible.
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Proof of address
Utility bill, bank statement, or official letter dated within the last three months.
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Payment method verification
For DANA, OVO, or bank transfers, we may request a screenshot of your account or registered phone number.
Our review process
Once you upload documents to mercy, our compliance team reviews them during standard business hours. We aim to complete verification without unnecessary delay; however, certain submissions may require additional clarification or re-submission.
If your KYC is incomplete—for example, your ID photo is blurry, or your proof of address does not match your registered name—we notify you via email and provide guidance on resubmission.
Once approved, you receive an email confirmation on mercy. At that point, deposit methods unlock and you can add funds via DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, or your preferred Indonesian bank.
Account registration: common questions
Verification typically completes within a standard timeframe once all required KYC documents are submitted to mercy. Some cases may take longer if additional information is needed. We notify you via email if clarification is required.
Use the "Forgot password?" link on the mercy login page. Enter your registered email address, and we send a secure reset link. Click it to set a new password. If you no longer have access to your email, contact our support team with proof of identity to recover your account.
Yes. Once your mercy account is verified, you can add DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, and bank transfer methods to your profile. Each requires verification the first time you use it. You can then select your preferred method when depositing.
mercy uses standard encryption and secure data-storage practices to protect your account information and payment details. Your KYC documents are stored securely and accessed only by authorised personnel during verification. For full details, review our Privacy Policy
Our services at mercy are available only in jurisdictions where local law permits online entertainment and sports wagering. Users from outside supported regions should not attempt to register. If you are unsure whether your jurisdiction is eligible, contact our support team.
Need help opening your account?
Email support
Email our team with account questions, KYC issues, or verification delays. We respond during standard business hours.
Live chat
Chat with our team directly from the mercy website. Available during operational windows to assist with immediate questions.
Jurisdiction notice
Our services at mercy are available only in jurisdictions where local law permits online entertainment and sports wagering. By opening an account, you certify that access and use comply with your own jurisdiction's applicable laws and regulations.