How Multi-Currency Works on mercy
When you open an account on our mercy platform, you select a primary payment method during registration. That choice determines your deposit currency and the denomination in which your account balance displays. If you use DANA, your balance shows in Indonesian Rupiah; if you later add e-wallet or mobile banking as a secondary method, those transactions also settle in Rupiah on our backend, but the payment partner handles the rail-specific processing.
Our system does not force currency conversion between payment methods. Instead, each deposit and withdrawal uses the rate your chosen payment partner applies at the time of transaction. We do not add a margin or hidden fee on top of that rate—what your bank or e-wallet shows is what you receive or send.
Promotions Across Payment Methods
Our welcome offer, weekly cashback, and reload bonuses apply equally regardless of which payment method you choose. The eligibility rules remain the same: your account must be verified, your deposit must meet the stated minimum, and your play activity must satisfy the turnover requirement before you can claim or withdraw bonus funds.
- Welcome offer: When you make your first deposit on mercy, you unlock an attractive bonus offer. The bonus amount is calculated as a percentage of your deposit and credited to your account within one business day of verification. You must play through the bonus at least once before requesting a withdrawal.
- Weekly cashback: Every week, we calculate your net play activity (total wagered minus total winnings) and credit a cashback percentage back to your account. This applies to all payment methods equally. Cashback is credited on Monday mornings and is immediately withdrawable—no additional turnover required.
- Reload bonus: On selected days—often aligned with Liga 1 fixtures or Piala AFF tournament rounds—we offer a reload bonus on your next deposit. The bonus is credited instantly and subject to the same turnover rules as the welcome offer.
- Referral rewards: When you invite a friend to mercy and they complete their first deposit, both you and your friend receive a referral credit. These credits accumulate in your account and can be withdrawn once you've met the standard verification requirements.
Multi-currency support means you keep control of your budget. No forced conversions, no surprise fees—just straightforward promotions that work the same way across every payment method.
Tier Progression and Loyalty Across Currencies
Our mercy platform tracks your account activity—deposits, play volume, and withdrawal frequency—to assign you a loyalty tier. Tier progression is currency-agnostic: whether you deposit via local payment one week and online payment the next, your tier rank accumulates based on total account activity, not individual payment method usage.
Higher tiers unlock faster verification windows, priority support during peak hours, and exclusive seasonal bonus invitations. For example, during Idul Fitri or Idul Adha, we often reserve special bonus offers for players in Tier 2 and above. Tier status is reviewed monthly and updated automatically—no manual claim required.
Withdrawal and Verification Across Payment Methods
When you request a withdrawal on mercy, our system processes your request through the same payment method you used for your most recent deposit, unless you explicitly select an alternative method you've previously verified. Verification typically involves confirming your identity and bank account ownership; this step is completed once per payment method and does not need to be repeated for subsequent withdrawals using the same rail.
Withdrawal timelines depend on your payment partner's processing speed. e-wallet and mobile banking typically settle within one to two business days; bank transfers via local payment, online payment, e-wallet, or mobile banking may take one to three business days. We do not control these timelines—they are set by the payment partner—but we monitor every request and flag any delays to our support team for investigation.
Games and Markets Available Across All Currencies
Our full game library—live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile)—is available to all players regardless of payment method. Currency choice does not restrict your access to any game or market.
Similarly, our sports coverage (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton) is open to all accounts. Odds and market availability are updated in real time across all payment rails, so you never miss a fixture or live-dealer table opening.
- Account currency
- The denomination your balance displays in, set by your primary payment method at registration.
- Payment rail
- The specific e-wallet or bank partner (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) you use for deposits and withdrawals.
- Turnover requirement
- The amount you must wager before bonus funds become withdrawable; calculated as a multiple of your bonus amount.
- Verification window
- The time our team takes to confirm your identity and payment method ownership before your first withdrawal is processed.